Practical Coaching Conversations

This foundation-level course will provide those new to coaching with the tools and skills required to embark on a coaching conversation with a focus on creating a culture of accountability and task ownership.

Learning Outcomes

• Explore the coaching framework and how to use it
• Increase confidence in leading a conversation, raising a difficult topic, or initiating change whilst managing defensiveness
• Discover the art of giving feedback through a planned informal conversation
• Learn the steps for coaching performance improvement to resolve challenges before they become embedded practice

Benefits to your people

Increased confidence in leading a conversation, raising a difficult topic, or initiating a change. The benefit to leading as a coach is a fundamental step in developing as a leader as it provides the skills to lead a two-way conversation.

Benefits to your organisation

Developing coaches within your teams provides the leader and employees with an understanding of the mind shift change required to walk alongside someone and not simply lead from the front. Effective coaching can support the leader to resolve challenges before they become an embedded practice.