The study and understanding of management theory and practice together with having worked in different management roles and situations to gain practical experience.
The acquisition of a niche area of knowledge or expertise that clearly defines the value of the person to their organisation. For example, Accountant, Production Manager etc.
Having a good understanding of the processes that make up the organisation’s operation so that the manager can understand how to best to assist the organisation achieve its objectives.
This is having an understanding of Customers, Competitors, Industry, World Trends etc to be able to assess opportunities and the need for change.
The understanding of wider disciplines than just the manager’s own one. e.g. Finance, Marketing, Sales, Operations etc to enable the manager to communicate and work effectively with other managers in the organisation.
The skills that enable personal effectiveness and influence, such as presentations, report writing, time management, assertiveness, planning, and problem solving
<---- Return to Main Page ---- Onwards to Capable Leadership --->